Frequently Asked Questions
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Speed –Valuable time will be wasted waiting for web pages to load, files to download and emails to arrive if you choose a provider with slower maximum connection speeds. Softcom offers the fastest Internet service available in Galt and surrounding area with customers enjoying up to 4 Mbps downstream and 2 Mbps upstream. There is no comparison, DSL service clocks in at a wimpy downstream rate of up to 1.5 Mbps, more than 60% slower than Softcom's maximum downstream, and 384 Kbps upstream, nearly 80% slower than Softcom's maximum upstream rate. Even cable-powered Internet service cannot match Softcom’s speed and it costs twice as much. Not all broadband is created equal. If you want a connection that is somewhat faster than dial-up, DSL might be an option. But, if you want to enjoy true high-speed Internet service, the fastest available in the city, consider Softcom.

Flexibility – No other Internet service in town is as flexible as Softcom’s City-Wide WiFi. Customers with laptop computers can roam throughout the city and enjoy the same high-speed service they receive at home. At the park or local shopping center, only Softcom customers have the ability to stay connected throughout the city while away from home.

Service – With the threat of computer viruses and spyware, computer users are at more risk of having serious problems than ever before. Our professional technical staff will not only assist in assuring your complete satisfaction with your Internet service, but will also be available to handle other computer problems that may arise. As a Softcom customer, you won’t be dialing an eight hundred number that connects you to a representative in India for support. Our technical staff is local and will even come out to your home to address computer and Internet problems when necessary. Your satisfaction is important at Softcom and we are committed to being there if you ever need our help.

Community – By choosing Softcom high-speed Internet service, you are supporting your local community. Softcom has been in business and serving local residents since 1992 with office locations in Galt and Rancho Cordova. With 16 employees living right here in Galt and the surrounding area, Softcom takes great pride in serving the community and supporting the local economy. Customers can find comfort in knowing that proceeds from Softcom’s Galt Water Tower leasing agreement with the city go towards maintaining the Galt Historic Water Tower and the McFarland Living History Ranch Project.

 


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