Frequently Asked Questions
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Speed up your SOFTCOM connection with our new Dial Broadband service.

For an additional fee of only $1 per month, you can speed up your Internet access by up to 5 times and get great additional features absolutely FREE!

Faster Surfing and Email
SOFTCOM's accelerated Dial-Broadband technology speeds up your web page viewing by up to 5 times. Our Dial-Broadband technology improves your speed using four techniques:

First, web page elements are compressed using our proprietary compression technology that reduces the size of page content allowing sites to load to your browser faster than ever! Next, our accelerator improves your browser's caching ability allowing your computer to retain and reuse previously viewed images and page elements. The longer you use our accelerator, the faster your favorite websites load! In addition, SOFTCOM Dial-Broadband carefully manages and optimizes a persistent connection between your computer and our network. By doing so, you avoid the time-consuming task of re-establishing and closing TCP/IP connections. Lastly, SOFTCOM Dial-Broadband offers optional content filtering. Save time by blocking unwanted advertisements and pop-up windows!

 Pop Up Window and In-Page Ad Blocking Controls
With our Pop-Up Blocker technology, you can choose to block either all or specific pop-up and in-page advertisements that can slow down your connection dramatically. When a pop-up window is blocked, you can choose to be notified with a sound and/or icon that lets you know it's doing its job. In-page advertisement blocking replaces the unwanted ad with a grey box allowing the page layout to retain its integrity. If you choose to view a blocked ad, simply right-click on the grey box.


Please click here for compatibility information
and system requirements before signing up or upgrading.





Compare our services and prices to other Internet access providers below. Softcom offers Dial-Broadband service for much less than other companies charge for regular dial-up connections and we include all these extra features absolutely FREE.
 
SOFTCOM
Earthlink
AOL
MSN
NetZero/
Juno
Lodinet
Cal Web
  Services
   Dial-
  Broadband
Yes
Yes
Yes
No
Yes
Yes
Yes
   Spam
  Filtering
Yes
Yes
Yes
Yes
Yes
Yes
Yes
   Virus
  Protection
Yes
Yes
Yes
Yes
Yes
Yes
No
   Pop-Up
  Blocker
Yes
Yes
Yes
Yes
Yes
Yes
Yes
  Support

  Live
  Toll-Free
  Tech
  Support
Yes
Yes
Yes
Yes
$1.95/min.
Yes
Yes
  Spanish
  Speaking
  Support

Yes
Yes
Yes
No
No
No
No
  Fees

  Dial-Up
  Monthly
  Charge*

$12.45
$19.95
$19.95
$21.95
$9.95
$16.00
$13.46
  Dial-
  Broadband
  Fee
$1.00
No
No
No
$5.00
$4.66
$3.00
  Setup
  Fees
No
$25.00
No
No
No
$25.00
$20.00
   Other
   Fees
No
Various
Various
No
Various
Various
Various
  Total Monthly Cost
  Total
  Monthly
  Cost*
$13.45
$19.95
+ Setup
$19.95
$21.95
(Dial-Up
Only)
$14.95
$20.66
+ Setup
$16.46
+ Setup
 

 

 

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