LOGGING IN:

        To login to our Domain Email System, it requires three pieces of
information. The first field requires your username. The username for your
email account is 'username@domain.name', where the username for the email
address 'tests@nowhere.com', would be "tests". The second field requires
your domain name. The domain name for the email address 'tests@nowhere.com'
would be "nowhere.com". The third field requires your password. The password
was set to your primary domain account. If you do not know your password,
please contact our Domain Support Department at 916.851.1533.

        The email accounts are separated into two types of categories,  the
administrator account and the normal email account. Here is a complete
reference of what each account can do:

ADMINISTRATOR ACCOUNT:

        The administrator account will always have the "postmaster"
username. This account can add/delete/modify all email accounts under your
domain. This account can also add Mail Robots and Email Forwards.

         Adding/Deleting/Modifying An Email Account:

         The first thing is you need to log into the system with your admin
account. Once you have logged in, you click on the first option, Email
Accounts. This is the part of the control panel where you will have full
control over your email accounts.  To add an emailaccount, you click on the
Create Email Account link on the bottom of the page. This section requires 4
pieces of information; the email username, the password (twice for
confirmation) and the Real Name.  The real name can be set as anything, it
is only for your records.

         To delete an account, you need go back to the main Email Accounts
window. In this window, you should see a list of the email accounts you have
added.  To delete an account, simply click on the red dot underneath 'Delete
Account', and then click Confirm Delete. The forward option is setup so that
you can forward the email to another account so that you would not loose
email going to that account.

          To modify an account, you need to start from the main Email
Accounts window. To go into the Modify Account portion, you need to click on
the red dot underneath 'Modify Account'. In this part of the control panel,
you can change the users password, the real name, and setup individual
forwards/vacation.  The Vacation option is setup so that it will autorespond
with a message when ever an email is sent to this email account.

           Mail Robots:

           A Mail Robot is setup so that you can have an autoresponder as an
email address, where it sends the customer a pre-defined message stating
that you recieved the email, and anything else you would want the
auto-response message to say. This option is good for domain accounts that
want their customers to know that you infact have recieved their email
message, without having to manually generate a response.

           Email Forwards/Aliases:

           An Email Forward is where you have an emailaccount@yourdomain.com
pointed to an email address outside of your network. An example of this
would be having 'test@yourdomain.com' going to person@hotmail.com. Hotmail
is an email account you are forwarding the email to.  An Email Alias is
basically making multiple email addresses go to a single account. An example
of this is having test@yourdomain.com and test2@yourdomain.com both going to
the test@yourdomain.com account.

NORMAL EMAIL ACCOUNT:

            Each email account can individually login to the Domain Email
System. It gives the user the ability to setup their own email forwards and
vacation responses. It also allows the user to change their own password.

            Your new POP3 server address will be domain.softcom.net.

            Your SMTP server address will either be your local ISP's
outbound SMTP server (in which no change will necessary), or you will use
the new dedicated mail server, which is domain.softcom.net.