Unfortunatley, we are not able to provide step-by-step configuration information for your client due to it's age or obscurity. We've made step-by-step directions for all modern E-mail clients that 95% of our customers use. We recommend that you upgrade to a modern E-mail client, which we are able to support.
However, if you wish to attempt to configure your client to support Softcom Mail powered by Google, here is the information that you will need:
| Incoming Mail (POP3) Server - requires SSL: | pop.gmail.com Use SSL: Yes Port: 995 |
| Outgoing Mail (SMTP) Server - requires TLS: | smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587 |
| Account Name: | your full email address (ie: johndoe@softcom.net) |
| Email Address: | your email address (ie: johndoe@softcom.net) |
| Password: | your Softcom password |
Your Softcom Mail Powered by Google settings determine whether or not messages stay on the server, so this setting in your client won't affect how Softcom Mail Powered by Google handles your mail.
Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your Softcom Mail Powered by Google address.
Also, if you're having trouble sending mail but you've confirmed that encyrption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.