About Softcom
No boundaries, no limitations. Internet the way it should be!
Our Difference
Welcome to Softcom, where we believe the internet should have no boundaries or limitations. Our management team, with a combined 80-plus years of experience in the internet industry, created Softcom with a focus on providing fast, reliable, and affordable internet access to everyone, no matter where they live.
What sets us apart is our commitment to our customers and our ability to follow through, as a privately owned independent company. We own our own network, giving us an edge in investing in cutting-edge technology, customer support, and exceptional products and services. This allows us to stay ahead of the curve in meeting the demands of our customers and take swift action to solve problems, fix issues, and create custom solutions that fit the unique needs of each of our customers.
Our Facility
Our state-of-the-art 22,000 square-foot facility serves as our base of operations and hub for our network. Our headquarters boasts a four-tier 195-foot communication tower, a secure Data Center equipped with the latest equipment and technology in our industry, an incredibly robust power backup system, and an environmentally friendly solar system that has reduced our draw on the energy grid by over 80%.
We also have an expansive fleet of work vehicles, including installation vans and lift trucks that can reach up to 125 feet in the air, making it convenient for us to install, maintain, and upgrade communication towers for both business and residential customers.
Our Team
Our team is made up of the best quality talent, all in-house and no outsourcing. Our customer service team has nearly three decades of experience and active community involvement, giving them the edge to find the best solutions for our customers’ needs. Our technical support teams and highly competent network engineers have the skills and talent to handle even the most complex issues. Our ongoing training and certification programs ensure our installation crews’ work is always safe, secure, and reliable, making our level of service and commitment to the communities we serve unmatched in the industry.
At Softcom, we’re passionate about providing fast, reliable, and affordable internet access to everyone, and we do so with an unwavering commitment to our customers and our community.
Meet the Owners and Senior Management
Kevin M. Triplett
Owner | President & CEO
D. Scott Martin
Owner | Vice President & COO
Brian Meredith
Chief Technology Officer (CTO)
Why they love us
What our customers are saying about SOFTCOM
