SERVICE AND SUPPORT
The best support is the one that is there when you need it. Here at Softcom, we provide premier Technical Support seven days a week, plus answers for frequently-asked questions here on our site for quick and easy reference. If you can’t find what you need here, feel free to send us an email using the Contact Page, or call (800) 982-7675 during the hours listed below.
With a collective 80-plus years of internet industry experience, our management team created Softcom with a focus on providing fast, reliable and affordable internet access to everyone who needs it – no matter where they live.
Departmental Contact Information:
Technical Support
1-800-982-7675 Opt. 1
Hours:
Mon-Fri: 9am-7pm | Sat/Sun: 12pm-6pm
Sales / New Account Signups
1-800-982-7675 Opt. 2
Hours: Mon-Fri: 8am-5pm
Customer Service / Billing
1-800-982-7675 Opt. 3
Hours: Mon-Fri: 8am-5pm
Domain Hosting
1-800-982-7675 Opt. 5
Hours: Mon-Fri: 9am-4pm
Softcom Internet Communications, Inc.
General Number
(800) 982-7675 or 1 (888) 4-SOFTCOM
545 Industrial Drive, Suite 195
Galt, CA 95632
Mailing Address: PO Box 1115, Galt, CA 95632