Blog - Softcom Internet Communications, Inc.

How to choose the best router for Softcom service

One frequent question we often hear from new clients is how to choose the best router for their needs. When setting up new accounts for high-speed internet access, choosing the right router for your home or place of business is an important step, so we’ve rounded up a few guidelines to help your decision.

When Softcom technicians set up a new account, as part of the installation they will configure the router you have chosen to connect to the internet. We do not provide a router as part of the initial set-up, you have the choice of choosing to either rent a router from us (the Softcom Smart Router), or purchase one of your own.

How do I set up service with Softcom

June 12, 2020 General News, Internet Service Area News, Tips and Helpful User Information

If you’re new to the area, or new to Softcom, and wonder what it takes to get set up for high-speed internet access here in the San Joaquin Valley area, here’s what you need to know.

Softcom currently provides internet service to the following cities: Acampo, Clements, Collierville, Courtland, East Stockton, Elk Grove, Galt, Herald, Isleton, Lake Camanche, Lockeford, Lodi, Morada, North Stockton, Thornton, Victor, Walnut Grove, Wilton, Woodbridge, and Youngstown. If you live in those cities or the surrounding areas, you can check to see if you fall within our service boundaries by checking the map on our website. Even if it seems that you fall outside the boundaries, don’t give up. Please call our customer service team and they will check. We are constantly adding new towers and upgrading our equipment in order to give our customers the best service as we expand our range.

When you call customer service, here’s what will happen:

How hackers are taking advantage of the COVID crisis

May 27, 2020 Online Security, Tips and Helpful User Information

We shared the news recently how the FBI is warning California to be on the watch for COVID-19 related scams, but it’s not just our state that needs to be on guard – it’s the whole world. Hackers, doing what they do, are taking advantage of the chaos and confusion the pandemic has created and are working overtime putting COVID-related scams to work. While everyone can be a target, unfortunately some that are being targeted more than others are among those on the front line, doctors, nurses, healthcare workers, police and other first responders.

Google warned recently that it has been identifying more than 240 million Covid-related spam messages per day, and that the previous week it had detected 18 million phishing and malware emails related to the pandemic each day. Overall, Gmail blocks more than 100 million phishing emails daily.

FBI warns that CA among top 3 states targeted by COVID-19 scammers

May 11, 2020 Online Security, Tips and Helpful User Information, Uncategorized

According to the FBI, the coronavirus isn’t the only danger people need to be watching out for these days as cybercriminals are focusing their attacks on the top 3 states with highest infection rates – California, New York and Washington.

In recent statements online, both the FBI Director and the US Attorney have warned Americans to be on their guard for a significant spike in coronavirus scams. In particular, they warn that cyber-attacks are most likely to target people working from home. The lack of sophisticated IT support and protection that people took for granted in the office leaves employees working from home open to attack and unprepared for what to watch for and what to do if they suspect something might be wrong.

Social Distancing Survival Guide

April 27, 2020 Tips and Helpful User Information

Social distancing and stay at home guidelines have created a new normal that many find themselves still adjusting to. We’re closing in on a month now and some people are probably still figuring out how it all should work. If you find yourself stressed out, overwhelmed, or even hiding in the bathroom with your laptop trying to get some work done, we’ve got a few tips to help you survive these unchartered times.

#1 Structure Your Day

If you thought working from home was easy, you thought wrong. Taking the time to structure your days is the best path toward productivity – for both you and your family. Have everyone in the family set a routine to follow during each day and stick to it as closely as possible. Block out set times during the day for work, exercise, education, and entertainment. Many people use to-do lists at work to keep them on track, but the new “stay at home” lifestyle needs structure, too, so it will take a new style of to-do list to keep track of it all and help you stay focused and productive.

How to use technology for self-improvement goals

April 24, 2020 Community News, General News, Tips and Helpful User Information

We’re a few months into 2020 – how are your resolutions holding up? If you need some help with self-improvement goals this year, we’ve rounded up a list of the top tech, apps, and ideas that are great for helping you stick to your goals all year long.

YouTube

Much more than movie trailers and music videos, YouTube contains a vast variety of channels that can be used for education and self-development. Whether you’re interested in inspiration, motivation or education, there’s something for everything. Here’s a few to get you started:

Tech innovations to watch for in 2020

April 15, 2020 Community News, General News

Game-changing innovations in technology are moving us toward a future life much like the Jetsons. In fact, in many ways, we’re already ahead of that fun futuristic cartoon we all enjoyed as kids. Between Alexa, Roomba, self-driving cars and virtual reality personal trainers, today’s modern world is looking sleeker and more high-tech than George Jetson could ever imagine.

If you’re wondering what’s on the horizon for new technology, we’ve rounded up a few advances we think look pretty cool for 2020 and beyond.

The hidden dangers of pop-up internet providers

April 7, 2020 General News, Internet Service Area News, Tips and Helpful User Information

Pop-up shops are nothing new if you’re talking about sunglass kiosks in the mall or specialty chocolate shops at the holidays. But pop-up internet providers are a whole different ballgame. Before falling under the seductive spell of super-low pricing, it’s important to understanding how these start-ups work and what they can (and can’t) provide.

Pop-up internet companies are small start-ups that provide internet coverage at too-good-to-be-true prices, often in rural areas that have limited choices and resources. Their ability to offer unlimited data comes from short-lived agreements or loopholes that allow them to access and provide data for a short time using a larger company’s system (such as AT&T or T-Mobile) until they are discovered and cut off.

How power outages affect your internet access

March 30, 2020 General News, Tips and Helpful User Information

One of the best early warning systems of a Wifi internet outage is children. “What happened to the Wifi?!” is a cry well-known to parents, educators and the like and the most vocal heads up you can get that your wireless internet access recently stopped working.

Today’s modern home has much more than just a laptop relying on Wifi connectivity. There can be dozens of devices that require wireless internet to function including TVs, computers, tablets, thermostats, smart doors, and security systems. If your internet stops working, there are a number of possibilities for the cause. Power outages are usually obvious, so if it looks like the power is still on, click on the article link below for an easy checklist to help you identify the problem.

What is COVID-19: Details and mythbusters about the Coronavirus

March 27, 2020 Tips and Helpful User Information

It’s all around us, but with non-stop news reports, emails, social media and old-fashioned gossip inundating us with random facts and figures every minute, it’s easy to get overwhelmed trying to sort through all the information about what coronavirus COVID-19 really is and how it affects each of us. In an effort to slow down and simplify, we’re sharing a few basic facts from trusted sources to help readers get a better understanding of this new disease that is changing our world.

Coronavirus basic facts

Coronavirus disease (COVID-19) is an infectious respiratory disease caused by a newly discovered coronavirus. The COVID-19 virus spreads primarily through droplets of saliva or discharge from the nose when an infected person coughs or sneezes. Most people infected with COVID-19 will experience mild to moderate respiratory illness and recover without requiring special treatment. Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.

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