New cutting-edge equipment to expand services, coverage and speed

We’ve been busy behind the scenes here at Softcom for the last few months integrating cutting-edge Ericsson LTE equipment into our network that we are confident will be game-changing when it comes to internet service, coverage, speed and reliability for our customers and community.

Ericsson is recognized as one of the world’s leading providers of information and communication technology for service providers. Their technology and services are trusted by our nation’s top telecommunications companies and valued for their consistent success in a fully connected world. During the last few months here at Softcom, we have been working diligently to thoroughly test and integrate the equipment necessary to deploy Ericsson equipment, investing in our technology and in our ability to remain one of the best rural internet service providers in Galt, Herald, Wilton, Acampo, the River Delta, and the surrounding communities.

Kristy CooperNew cutting-edge equipment to expand services, coverage and speed
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What to expect when voting this year

For the first time in history, more than 20 million mail-in voting ballots are being sent out to California votes this year, just one of the many changes in response to the COVID-19 pandemic. Here’s what you need to know to make sure your vote counts.

Register to vote: If you haven’t registered to vote, there’s still time. State law requires registration 15 days before an election, however there are options for same-day registration as well. See all the details and register to vote here: https://registertovote.ca.gov/

Not sure if you’re registered to vote? You can check here: https://voterstatus.sos.ca.gov/

Kristy CooperWhat to expect when voting this year
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How the government is addressing cybersecurity during COVID-19

You might think that government is solely focused on addressing the pandemic, but over the last few months new legislation has been proposed for more than 280 bills or resolutions just dealing with cybersecurity. With the chaos that COVID-19 is causing, lawmakers are working to keep criminals from running amok online.

According to the National Conference of State Legislatures, at least 38 states, Washington, D.C., and Puerto Rico introduced or considered more than 280 bills or resolutions that deal significantly with cybersecurity. Some of the areas seeing the most legislative activity include measures:

Kristy CooperHow the government is addressing cybersecurity during COVID-19
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How COVID-19 is changing online shopping – now and for the future

As much of the world has embraced social distancing as a way to slow the spread of the COVID-19 pandemic, there’s naturally been a decline in shopping at brick-and-mortar stores. While most people had used online shopping in some way before the pandemic, today’s situation means many are turning to ecommerce for things they normally would have purchased in person. Supplies such as food, pet products, health and beauty products, medications, and other home essentials are now shopped for via the internet.

One report shows how much people are relying on online shopping. According to the Adobe May 2020 Digital Economy Index (DEI), which tracks the state of e-commerce, online shopping levels during COVID-19 (April to May) were higher than what retailers saw during the previous 2019 holiday season of November to December.

Kristy CooperHow COVID-19 is changing online shopping – now and for the future
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Tips to make working from home easier (and more fun!)

How’s that “working from home” thing going? Even if you’ve got your home office all set up, you’re probably dealing with some growing pain. That’s why we rounded up some ideas for boosting WFM productivity – and adding a little fun while you’re at it.

There are a lot of benefits to working from home: flexibility to work the time you want, saving money on commuting and eating out, more free time for friends and family. But there are disadvantages as well:  interruptions and distractions, anxiety and stress, and missing the human interaction in traditional office spaces. For the time being, however, it looks like working from home (WFM) is the new normal, so here are some tips to uplevel your home office experience.

Kristy CooperTips to make working from home easier (and more fun!)
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How technology can help your garden thrive

Whether you’re an experienced gardener or a total newbie looking for a productive and satisfying backyard hobby, we know a secret weapon to help you develop a green thumb – technology! Yes, things like apps or YouTube videos or smart devices can help you polish your skills – or at least figure out what that weird looking bug is on your back patio.

Gardening is a great way to spend time outdoors, learn or develop a new skill, and spend time with children. It’s also a great way to supplement your family’s nutrition with organic, fresh produce, cut down on shopping trips, and save money while having fun. Today’s gardener knows that in addition to things like fertilizers, soil, and seeds, modern tools such as smart drip lines, apps and social media can help your garden thrive.

Kristy CooperHow technology can help your garden thrive
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New Softcom towers will provide greater internet access for rural communities in the Central CA area

We’ve got great news, especially if you’re one of the many people who are dependent on an internet connection for work, school, shopping and staying in touch from home. New towers are currently being installed in the Elk Grove, Wilton and Galt areas that will provide stronger connections and increased access for rural homes, ranches and businesses.

New internet towers in Wilton, Elk Grove and Galt

WILTON / MONTEVIDEO TOWER: The Wilton area was previously serviced by a 70-ft tower installed on top of a barn in a central location. The new tower is 100-feet tall and free-standing in a new location that will allow for greater reach and reception. The new internet service tower was assembled over a period of 2 days, using 3 people, a lift truck, and specialty equipment to get the job done and is projected to be live by the 4th quarter.

Kristy CooperNew Softcom towers will provide greater internet access for rural communities in the Central CA area
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How the pandemic is changing the internet

As the world starts opening back up, it’s obvious that even thought people might talk about “getting back to normal,” a lot of life as we know it will never be quite the same. Almost every facet of life – business, entertainment, food, healthcare, travel, etc. – has been affected and the only certainty we can see in the future is change.

As providers of high-speed internet to rural homes and businesses in the Central California area, we’ve been keeping our eyes on ways technology might change and how it might affect our business, as well as the lives and businesses of those we live and work with here. There is much yet to be discovered, but for now here are some of the ways we see how the pandemic has changed the future of internet use and technology.

Kristy CooperHow the pandemic is changing the internet
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How to choose the best router for Softcom service

One frequent question we often hear from new clients is how to choose the best router for their needs. When setting up new accounts for high-speed internet access, choosing the right router for your home or place of business is an important step, so we’ve rounded up a few guidelines to help your decision.

When Softcom technicians set up a new account, as part of the installation they will configure the router you have chosen to connect to the internet. We do not provide a router as part of the initial set-up, you have the choice of choosing to either rent a router from us (the Softcom Smart Router), or purchase one of your own.

Kristy CooperHow to choose the best router for Softcom service
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How do I set up service with Softcom

If you’re new to the area, or new to Softcom, and wonder what it takes to get set up for high-speed internet access here in the San Joaquin Valley area, here’s what you need to know.

Softcom currently provides internet service to the following cities: Acampo, Clements, Collierville, Courtland, East Stockton, Elk Grove, Galt, Herald, Isleton, Lake Camanche, Lockeford, Lodi, Morada, North Stockton, Thornton, Victor, Walnut Grove, Wilton, Woodbridge, and Youngstown. If you live in those cities or the surrounding areas, you can check to see if you fall within our service boundaries by  checking the map on our website. Even if it seems that you fall outside the boundaries, don’t give up. Please call our customer service team and they will check. We are constantly adding new towers and upgrading our equipment in order to give our customers the best service as we expand our range.

When you call customer service, here’s what will happen:

Kristy CooperHow do I set up service with Softcom
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