Check here for frequent updates on the current status of Softcom’s network, services and systems. If you are experiencing a real-time service availability issue that is not described below, please contact Customer Support for assistance.
Network Status Update
Update – 9:00 pm 1/29/23
Dear valued customers,
Contrary to speculation, despite the rain, our team was able to complete the repairs and upgrades at the Acampo tower site. The process took longer than expected, but we are pleased to report that things went smoothly for the most part.
Currently, our technicians are working on the back-end and bringing customers back online gradually. If you are experiencing any issues with your service, please be patient as our CTO works to configure the system for optimal performance. A more complete update will be provided as soon as additional information is available. We appreciate your understanding and thank you for your continued support.
Additional updates will also be shared on our Softcom Facebook Page.