What internet speed do I need?

Signing up for internet service is easy. Deciding on the speed and level of service you want? That can be the hard part. Some of the most frequently asked questions we get are about understanding the difference in our 4G LTE plans, especially when it comes to connection speeds.

Here at Softcom, we don’t sell plans based on data usage because we offer true unlimited data for our customers, no matter what plan they choose and without affecting the speed of service. Other companies don’t do this, and in fact will reduce connection speeds once their customers exceed their set data caps within a billing cycle. Depending on how much streaming or data-consuming work is done from the home or office, this could result in a week or two of fast speeds, followed by frustratingly slower connections until the billing cycle resets.

Think of it like using gasoline to drive a car. Softcom’s plan gives you a never-ending gasoline supply and the ability to drive 65 mph for a full month with no limits. The other guys give you 1 tank of gas, let you drive at whatever speed you want (even up to 100 mph!), but once you run out of gas you’ll have to pay for additional gas and your car will go much slower.

Now that you’ve got that image in your head, let’s take a look at our most common 4G LTE plans, the connection speeds they offer, and which ones might work for you best:

Enhanced

This plan is perfect for someone who just needs the basics and does not use streaming. At speeds of up to 4Mbps download and 1 Mbps upload, this will work best for things like using email, online shopping, and social media.

Supreme

The minimum speed required for streaming (Netflix, DirecTV Now, etc), the Supreme plan offers speeds of up to 6 Mbps download and 1.5 Mbps upload. It’s good for homes that stream on one device at a time in addition to using the internet for email, website browsing, online shopping, etc.

Ultimate

Recommended for households with multiple devices, streaming video services, home offices, and security systems with cameras connected to the internet, this plan offers up to 8 Mbps download and 2 Mbps upload speeds. (However, if you have multiple devices that will all be streaming at the same time a security system is also running, we do recommend checking out the Platinum plan).

Platinum

For small businesses and households with robust internet usage (multiple devices, security systems with video feeds, everyone online at the same time, etc.) the Platinum plan offers up to 10 Mbps download and 2.5 Mbps upload speeds.

We hope this helped put some of those numbers in perspective for selecting the right internet service plan. For more information, or to discuss which of these plans fit your needs best, give us a call at (800) 982-7675, Opt. 3. We’re here to help you get exactly what you want.

Kristy CooperWhat internet speed do I need?