Softcom Reveals The Truth About “Unlimited” Plans

The Hidden Limitations of “Unlimited” Plans

There’s a trend in the market today of big-name carriers offering “unlimited” data plans that seem like the perfect answer for heavy internet users. Promises of never-ending data may sound great, but before you answer the siren call of data without limits, be sure to take a closer look at what you’ll really get.

Data may be unlimited, but speeds are not guaranteed

While many carriers offer “unlimited” data to a certain extent, their plans are filled with a lot of asterisks and if/when scenarios that will affect the quality of your service. Only a certain amount of data per month is guaranteed to be delivered at 4G LTE speeds.  As of March 1, 2017, Verizon / AT&T caps it at 22 gigabytes; T-Mobile at 28 gigabytes. After you go over your 4G LTE cap, you are eligible to be “deprioritized” for the remainder of your billing cycle and your connection reduced to “3G speeds.” Depending on how much streaming or data-consuming work you do from your home or office, this could result in a week or two of streamlined internet speeds at the top of your billing cycle, followed by weeks of frustratingly slower connectivity.

Kristy CooperSoftcom Reveals The Truth About “Unlimited” Plans
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New towers, technology, and service areas coming in 2017

Here at Softcom we’re kind of obsessed with finding ways to make our network better, faster and stronger than ever. For our customers, that’s a good thing. We’ve been providing network service since 1994, back in the days of dial-up internet. Remember that annoying sound? It took years to get that out of our heads! Since those days we’ve remained dedicated to our customers and community, always seeking out new ways to get them connected with new towers and technology, even when they live in areas that other companies won’t go. Twenty-two years later and counting, we’re pretty proud of what we’ve built, and still on the path to make it even greater.

In our latest triumph in technology, we’ve been rolling out new towers and technology over the last year (with even more scheduled for 2017) that allow us to offer 4G LTE. The new service offers extremely high speed service for video, VOIP, and general internet surfing. Now, when our customers ask us, “Can I use Softcom to replace my expensive satellite TV service?” the answer is Yes! Binge Netflix, stream the Superbowl, let your kids watch their favorite shows, the world online is yours with 4G LTE.

Kristy CooperNew towers, technology, and service areas coming in 2017
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Five must-haves for a productive home office

If you have the opportunity to work from home, and want the best results for your efforts, it’s important to set up your office for maximum productivity from the start. A home office has many benefits, most popular being the freedom and flexibility to set your own hours and design a workspace you love. As you peruse packages from your local internet provider and start picking paint colors, though, don’t forget to consider these 5 essential elements for a truly productive work-at-home experience.

Connectivity: In today’s working world, no matter what you do, high-speed internet is absolutely essential. Choose a local internet provider that offers secure, reliable, and high-speed internet. Even if you live in a rural community, advancing technology has made it possible for people in remote locations to enjoy the same high-speed connectivity as their urban neighbors. That means you can upload videos, participate in conference calls, lead a webinar and hold a Facebook chat, no matter where you’re located.

Kristy CooperFive must-haves for a productive home office
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Signs you may have been hacked – and what to do next

While the internet has opened the world to us, unfortunately it’s also opened us to the world. Attempts to gain unauthorized access to online accounts and computers have become an almost daily occurrence, and it’s become important for even the most casual of internet users to learn how to protect themselves.

From banking accounts to emails to social media, it’s important to be vigilant. While you may not always know exactly how you’ve been hacked, you can keep an eye out for common signs of trouble, and be ready to take action with a few quick strategies for countering and protecting yourself online.

Kristy CooperSigns you may have been hacked – and what to do next
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Now serving Wilton and nearby Laguna del Sol residents

We’re excited to announce that new towers for internet service have been added recently, expanding our coverage and offering more, faster, better internet connectivity for our customers as we go. We’ve got more in the works, too, so be sure to check back on our blog and Facebook page for updates and announcements of new additions, advancements and service areas.

Announcing Laguna del Sol, Simpson Ranch, and Wilton Internet Service

We’re pleased to announce the expanded availability of reliable internet access service for the Wilton area, as well as residents of nearby community Laguna del Sol. As the premier internet provider in the area, we’re pretty excited to be making inroads into this rural community, where even cell phone service can be pretty hit and miss. We’ve been in contact with citizens of Wilton, Simpson Ranch, and Laguna del Sol over the last couple of years, understanding their frustrations with the lack of internet service, and working diligently to find a solution for them.  After a substantial investment in equipment, and many hours of planning, we are finally in a position to meet their needs as the premier Wilton internet service provider.

Kristy CooperNow serving Wilton and nearby Laguna del Sol residents
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Ultrafast and reliable access to election day results

It’s finally time to head to the polls and wrap up this election season. You may think you’ve had your fill of news coverage, school assignments, and waiting in line at Starbucks debates so far, but come the day of the election it’s a whole new ball game.

On Election Day, the focus of our nation will be fixed squarely on the latest results, exit polls, and commentaries from every media source, podcaster, and social media outlet available. In what has become the most unpredictable and nerve-shattering presidential race in recent history, the internet has proven itself an invaluable resource for political information. With the addition of alternative viewpoints, in-depth analysis, comedy sketches, fashion critiques, and a nonstop steam of off-the-wall insights you just can’t get in mainstream media.

Kristy CooperUltrafast and reliable access to election day results
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Softcom announces groundbreaking bandwidth upgrade

Good news! We’re excited to share that we’ll be rolling out an important bandwidth upgrade in the next few weeks that will make your online experience faster, stronger and better than ever.

“We’ve invested nearly $600,000 on asset upgrades to our network over this past year, and expect to spend another $750,000 to $1 million more on improvements in 2017,” said Kevin Triplett, Softcom President and CEO. “This investment in our network will pay dividends to our customers for many years to come, and clearly shows our commitment to staying ahead of the curve and providing our clients with the best possible internet experience they can get.”

Kristy CooperSoftcom announces groundbreaking bandwidth upgrade
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Free Streaming Opportunities for the Presidential Debates

For many of the people who have made the decision to cut the cord and ditch their pay TV services and turn to streaming services, one of the pitfalls they were forced to accept was that it wasn’t easy to be able to continue watching the large-scale events that were typically exclusively televised via the major networks and pay TV companies. In many instances, pay TV companies keep content which is being shown for free over the air behind lock and key to prevent non-subscribers from accessing events like the Olympic Games and 2016 Presidential Debates between Hillary Clinton and Donald Trump.

Until now, that is!

Kristy CooperFree Streaming Opportunities for the Presidential Debates
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Be aware of scam emails pretending to be from Softcom

A quick heads-up for our customers about an alarming trend we’ve seen recently. Hackers are continuing to target our customers with fraudulent emails which purport to be from Softcom in an attempt to get your account information. The most recent attempt came through as a clickable image which redirected you to a fraudulent web site which asks you to input your email address and password.

As a reminder, we’ll NEVER ask you for your account information in this manner.

Kristy CooperBe aware of scam emails pretending to be from Softcom
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New technology brings higher speeds, better connections for customers

We’re excited to announce that we’re integrating Telrad Networks technology, a global provider of TD-LTE broadband solutions, for expanding our wireless Internet network throughout Sacramento and San Joaquin counties. This new tech will be instrumental in giving our customers access to internet speeds that support high-bandwidth online applications, including gaming and streaming media services. Softcom provides internet service Elk Grove to Stockton, and Walnut Grove to Lake Comanche, and beyond.

sadminNew technology brings higher speeds, better connections for customers
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