Overcoming a serious problem for rural internet users

Even though we live in a time where virtual reality is becoming commonplace and people are buying tickets to Mars, it’s hard to believe that there still exists a “digital divide” between rural and urban areas when it comes to internet access. According to the Wall Street Journal, approximately 39 percent of America’s rural population – about 23 million people – do not have access to internet with speeds that can support email, web surfing, or video streaming for more than one device at a time. That’s compared to only 4 percent of urban dwellers who lack fast internet.

Some internet service providers promise the moon to rural internet users, encouraging them to commit to long-term contracts and high fees with the promise of impressive speeds, yet they fail to follow through and deliver. Just recently HughesNet users complained online that the company’s network is struggling to provide advertised speeds of “up to 25 Mbps,” with users sharing in DSL Reports online forums that they’re often relegated to mind-numbingly slow speeds between 384 kbps and 1 Mbps.

Kristy CooperOvercoming a serious problem for rural internet users
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You clicked – we listened! Most-read articles of 2017

This past year has been filled with milestones for us. One of the most satisfying is the remarkable bond we’ve built with our customers since we launched 25 years ago. As we move into a New Year we’d like to thank you for your insight, feedback and support along the way. Throughout the year you’ve let us know what is interesting and important to you through every click on our blog, website or social media. In fact, we thought it would be fun to round up the Top 10 most popular articles of the past year. If you missed any, here’s your chance to catch up.

Kristy CooperYou clicked – we listened! Most-read articles of 2017
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New tech brings better, faster, stronger internet to the Delta

We’re excited to announce some big moves we’re making bringing improved internet services to the Delta region. Our technicians have been working hard replacing existing WiMAX equipment with upgraded next-generation 4G LTE. This is a game changer for the region, bringing improved internet for current Softcom subscribers, and opening the door for others who have been told they are too remote for internet access – until now!

Our mission of providing high-speed internet where others fail to go fits perfectly with the Delta region, a unique region composed of thousands of miles of waterways and one of the most productive farming areas in the United States. Remote is a way of life, and people who live and work in the Delta have become used to falling under the radar when it comes to internet access. There are people who live aboard their boats and others who spend their days working in farms or vineyards, choosing to commute a considerable distance or set down roots in the Delta, loving the peace and beauty of the region.

Kristy CooperNew tech brings better, faster, stronger internet to the Delta
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Now serving Wilton and nearby Laguna del Sol residents

We’re excited to announce that new towers for internet service have been added recently, expanding our coverage and offering more, faster, better internet connectivity for our customers as we go. We’ve got more in the works, too, so be sure to check back on our blog and Facebook page for updates and announcements of new additions, advancements and service areas.

Announcing Laguna del Sol, Simpson Ranch, and Wilton Internet Service

We’re pleased to announce the expanded availability of reliable internet access service for the Wilton area, as well as residents of nearby community Laguna del Sol. As the premier internet provider in the area, we’re pretty excited to be making inroads into this rural community, where even cell phone service can be pretty hit and miss. We’ve been in contact with citizens of Wilton, Simpson Ranch, and Laguna del Sol over the last couple of years, understanding their frustrations with the lack of internet service, and working diligently to find a solution for them.  After a substantial investment in equipment, and many hours of planning, we are finally in a position to meet their needs as the premier Wilton internet service provider.

Kristy CooperNow serving Wilton and nearby Laguna del Sol residents
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