The good news just keeps rolling in and we’re happy to share the progress of our latest technology and equipment improvements. The 4G LTE upgrades we announced last month for the Herald East tower have been completed and local Softcom customers are sending us positive feedback of faster, stronger internet service.
With that mission accomplished, we’re moving on to start on similar improvements for the Herald West and Acampo towers, with more in store later in the year. These upgrades have the added benefit of giving us the ability to add new customers and expand our service areas while also improving the quality of service for current customers, a win-win situation for all.
“These upgrades are a part of our continuing commitment to providing the latest technology and best service possible for our customers,” said Brian Meredith, Softcom Chief Technology Officer. “Since we’ve installed these upgrades, our bandwidth consumption has gone up by 25%, giving Softcom customers access to even faster speeds and stronger service.”
We appreciate the patience of those who have been on our waiting lists and encourage you to contact our customer service to find out if these upgrades will affect you. Our website features a map that shows current services areas, and a link to get your name on our waiting list or learn more.
More upgrades are planned for throughout the year, so please watch our social media accounts, check the blog for updates, and be sure to get on our waiting list so you hear the news first. If you’re near our area, but not sure if coverage is available, feel free to call us at (800) 982-7675.