Our commitment to your privacy

A few weeks ago, legislation was signed into law that may allow ISPs to sell customer internet use data. Prior to this legislation being signed, the law required that ISPs transparently disclose private data collection and sales, prohibiting them from selling customer data to 3rd parties, and requiring that ISP consumers opt in to the collection of their private financial or browsing history data.

According to DSLReports, the vote to dismantle the rules is seen as a massive win for giant ISPs; especially as those like AT&T, Verizon, and Comcast now realize new massive advertising income potential by selling their customer’s private internet use data.

Kristy CooperOur commitment to your privacy
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How to keep your family safe on the internet

The internet has drastically changed the way that people of every age interact with the world around them. Children now have a wealth of educational and social opportunities at their fingertips. Adults can work, shop, and connect with friends and family members all over the world. There are truly many wonders online, but there are also a vast number of dangers and pitfalls that lie in wait as well.

Even in homes where basic internet safety is practiced, there are still dangers that literally pop up online, even when doing “normal” activities such as reading emails, checking social media,  or doing homework. For instance, 70% of kids ages 8-18 report accidentally encountering online pornography, very often when entering an innocent search term while doing homework. Personal crimes such as stalking or cyber bullying are growing at alarming rates. And cyber crimes including phishing emails and other internet scams cost Americans $800 million last year. In fact, According to Verizon’s “2016 Data Breach Investigations Report,” 30 percent of phishing emails are actually opened, and 12 percent of those targeted click on the infecting link or attachment.

Kristy CooperHow to keep your family safe on the internet
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Signs you may have been hacked – and what to do next

While the internet has opened the world to us, unfortunately it’s also opened us to the world. Attempts to gain unauthorized access to online accounts and computers have become an almost daily occurrence, and it’s become important for even the most casual of internet users to learn how to protect themselves.

From banking accounts to emails to social media, it’s important to be vigilant. While you may not always know exactly how you’ve been hacked, you can keep an eye out for common signs of trouble, and be ready to take action with a few quick strategies for countering and protecting yourself online.

Kristy CooperSigns you may have been hacked – and what to do next
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Be aware of scam emails pretending to be from Softcom

A quick heads-up for our customers about an alarming trend we’ve seen recently. Hackers are continuing to target our customers with fraudulent emails which purport to be from Softcom in an attempt to get your account information. The most recent attempt came through as a clickable image which redirected you to a fraudulent web site which asks you to input your email address and password.

As a reminder, we’ll NEVER ask you for your account information in this manner.

Kristy CooperBe aware of scam emails pretending to be from Softcom
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