Busted! Wireless carriers caught putting the squeeze on streaming speeds. Here’s why Softcom will never do the same

A disturbing report showing a trend among wireless carriers of throttling down on streaming speeds for their customers – just because they can – has stirred up talks about net neutrality again.

A few months ago we shared our thoughts online about the Federal Communications Commission’s repeal of net neutrality rules and what could happen because of it. Net neutrality can be very difficult to understand, that’s why we laid it all out in an article on our blog, along with our official position that can be accessed here:

Our Position on Net Neutrality

Kristy CooperBusted! Wireless carriers caught putting the squeeze on streaming speeds. Here’s why Softcom will never do the same
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How to create strong passwords

Breaking news about hacking attacks and network breaches just keep rolling in – Equifax, Yahoo!, MyFitnessPal, the list goes on. We’ve become accustomed to seeing these breaches in the news regarding large companies, but what about your own security? Obviously, this is an important issue that everyone needs to address, and a great place to start is by taking a good look at your own password behaviors.

A recent research project called The Psychology of Passwords paints a scary picture showing that the main cause of network breaches and hacked accounts is, to put it bluntly, due to consumer disinterest in creating and maintaining safe password habits.

Kristy CooperHow to create strong passwords
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New study predicts over 5 million will cut cord in 2018

A recent report that studied the TV watching and cord-cutting behaviors of viewers in the Unites States highlights the acceleration of people choosing to terminate their paid-TV services at such a rate that they predict that by the end of 2018 nearly 5.4 million consumers will have severed all ties to tradition television access.

Consulting firm Cg42 published the “2018 Cord Cutter & Cord Never Study” sharing their in-depth analysis of both US consumers who opted out of subscription-based Paid-TV service in the last several years (aka: Cord Cutters) as well as US consumers who have never subscribed to paid-TV service (aka: Cord Nevers).

Kristy CooperNew study predicts over 5 million will cut cord in 2018
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Top free organization apps and online resources

Your internet does a lot more than stream television and check email. With an internet connection you have the capability to access high-quality, high-tech resources for everything from health and fitness to organization to self-improvement. Apps and other online resources allow you to access information, training and support for education and development beyond what you could do for yourself. In this article we’re sharing resources you can access for learning ways to be more efficient, effective and organized for life, business and beyond.

Top Organization Apps to Use

  • EVERNOTE: projects, notes, to-do lists, and saved items from the Internet are all synced on Evernote, allowing you access on any of your devices. Ideas including sketches, text, audio recordings, videos, and PDFs are organized into notebooks, and you can even use your smartphone camera to scan documents. https://evernote.com/
  • REMEMBER THE MILK: Create smart to-do lists on Remember the Milk and receive reminders via email, IM, text, Twitter, or mobile notifications. You can prioritize and organize your tasks by due dates, tags, or importance and assign tasks to others. Gmail, Twitter, Google Calendar, Evernote, and other services are integrated and all your information is synced to your devices. https://www.rememberthemilk.com/
Kristy CooperTop free organization apps and online resources
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How to lower your electricity bills this summer

Summer’s heat can be fun when you’re heading to the beach or out for a picnic, but not so much fun when it comes to utility bills. It makes sense that as energy use goes up during the summer, so does your bills. That’s why we’ve put together this list of easy ways to save energy while still enjoying your summer. URL

#1: Watch for energy vampires

Energy vampires are appliances or other devices that slowly drain small amounts of electricity, even when not in use, that add up over time. Things like toasters, coffee makers, and digital photo frames are a few examples. Just turning them off doesn’t do the trick. You must unplug them when not in use to stop the energy drain.

Kristy CooperHow to lower your electricity bills this summer
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How summer heat can affect your internet

Summer heat – it wilts flowers, melts ice cream, and makes your internet stop working. Two of these statements are true, but the last one not so much. While summer heatwaves can affect your internet, it’s not a common issue and usually easily addressed. Here’s how heat can affect internet connectivity, and what to do if you suspect the heat’s wilting your online connection.

One common issue during heatwaves are blackouts or brownouts from overloaded electric grids. Electricity powers the towers that provide your internet signal. Electricity also powers the routers and computers you use to receive those signals. Unexpected power outages can negatively affect all of the above. High tech operating systems are complex and in normal conditions when they are shut off will go through a standard shutdown sequence to make sure all running processes have correctly terminated before powering off. A sudden loss of electricity can interrupt important signals and connections and cause systems to experience slow restarts or even leave them in an inoperable state that requires technical support.

Kristy CooperHow summer heat can affect your internet
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Fixed Internet vs. Satellite for Rural Internet Access

In the past when rural homes or businesses wanted internet access, their only option was satellite service. While it was quick and easy to install, the downside was incredibly slow service resulting from data being transmitted to and from an orbiting satellite.

As technology has improved, however, so have the options for rural internet users. Fixed wireless internet is a more reliable solution, with faster, stronger and more reliable service that today’s internet user is looking for.    

Kristy CooperFixed Internet vs. Satellite for Rural Internet Access
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How the digital divide affects your life

Is your life affected by the digital divide? Rural communities are one of the groups most affected by this phenomenon, but new technologies and awareness of the issues is helping to close the gap slowly. In fact, providing internet access to people who live in rural communities is a big step for leveling the playing field, with the power to transform education, income, communications, healthcare and other basics of life.

What is the digital divide?

Kristy CooperHow the digital divide affects your life
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What do I need to protect my home while I’m away?

Summer is a great time to get away, but empty homes can be a magnet for thieves and trouble. Studies show that burglaries happen more often in the summer than in the winter, a number that makes sense considering windows or doors often left open to let in the warm breezes and fresh air and homes left empty for days or weeks as homeowners enjoy their vacations.

New technologies that only require the use of devices with internet access in the home that communicate with smart phones are making a big difference, though, by alerting homeowners to potential problems as they occur or even stopping them before damage is done.

Check out these ideas you can integrate into your own home.

Kristy CooperWhat do I need to protect my home while I’m away?
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Secrets for a smoother customer support experience

We get it, when things go wrong, calling a tech support line isn’t at the top of your list. Long wait times, bouncing from person to person, and frustrating non-answers are common with other industry help desks. But here at Softcom, we’ve taken all of that out of the equation.

Believe it or not, calling or chatting with our customer support specialists for your internet connection issues or questions doesn’t have to ruin your day.

All it takes is a little preparation and a few easy expectations and we’ll make your day better – faster. Here’s how:

Kristy CooperSecrets for a smoother customer support experience
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