Loved Toy Story? There’s something we share in common with Buzz Lightyear… a love of going to infinity and beyond for our customers. But seriously, our commitment to exceptional service often takes us well beyond the norm. In an industry where it’s common to be on hold for over 30 minutes, take weeks to schedule on-sight customer service, get a blank look when asking about customized solutions, or work with the same technician more than once, here’s how we stand out in providing our wireless internet service and more:
THE BEST SET UP – NO MATTER WHAT: Sometimes installing a new wireless network can mean going into some pretty out-of-the-way places for running cabling or places routers. Our fearless technicians boldly shimmy through crawlspaces, tiptoe through attics and install our equipment in the best possible locations, no matter where they are. And if the job calls for more than one person, you get as many as you need to make sure it’s done right.
Kristy CooperWireless Internet Service That Goes Above and Beyond
Wireless networks are at the heart of practically every business these days, no matter how big or small. Every person who walks through your door – employee or customer – will need to use the internet at some point, and if your Wifi setup isn’t reliable enough, fast enough or secure enough, you risk negative repercussions. Lost revenue, damaged reputation, frustrated customers, and missed opportunities are just the tip of the iceberg if your Wifi isn’t doing its job.
Every business needs a WiFi setup that’s reliable, fast, and secure. However, getting there is often easier said than done. Every business is unique, which means every business Wifi must be set up correctly to meet those unique needs. A large vineyard operating across thousands of acres with multiple offices and locations needs an entirely different configuration than a small chain of family-owned restaurants. Other scenarios can include financial organizations with multiple branches and high security requirements versus home-based offices working from remote locations.
Kristy CooperCustom Wifi Setups for Your Unique Business Needs
If Halloween is over and you still see a lot of zombies walking around, we know why – Daylight Savings Time. This year Daylight Saving Time ends at 2 a.m. on November 3. If this annual turning back of the clocks makes you feel like the living dead, we’ve rounded up four of the highest-rated apps to help you sleep like a baby. Whether you’re a regular insomniac or just need some help getting back on a schedule after the time change, these apps for a better night’s sleep have something for everyone.
*All of the apps profiled below have free and paid versions and work on both iOS and Android systems.
Kristy CooperThe Best Apps for a Better Night’s Sleep
Even though this month has been designated National Cybersecurity Awareness Month, we feel that your security is an all-year-long issue that everyone should be aware of. It’s no longer enough to watch for suspicious emails and think that you’re too small a target to attract the attention of cybercriminals. As criminals get savvier and their efforts more targeted, everyone from individuals to large organizations need to be aware and vigilant in using positive and protective cybersecurity practices.
Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online. NCSAM was launched by the National Cyber Security Alliance & the U.S. Department of Homeland Security in October 2004 and continues annually.
Kristy CooperOctober is National Cybersecurity Awareness Month
While technology has made it easier to do many things, when it comes to streamlining your bills it can still be pretty confusing. If you’ve successfully cut the cord and lowered your bill by moving to streaming services, it’s natural to take the next step and look for money-saving moves to help cut internet costs. You can save money, but it’s important to know what to look for – and what to avoid – or you might end up paying more in the long run.
Internet service provider (ISP) marketing campaigns would have you think that by choosing a new service you’re guaranteed to pay less. But those splashy, too-good-to-be-true offers don’t give you the whole picture. And as the saying goes, the truth can be found in the details. So here’s what you need to know about how to cut internet costs:.
Kristy CooperHow to Cut Internet Costs Without Degrading Your Service
Back to school supply lists are featuring more technology items than ever. Whether you’re shopping for elementary school or college, we’ve rounded up a list of useful tech gear perfect for learning, growing and connecting all year long.
Kristy CooperUseful technology ideas for back to school shopping
Understanding and managing your money has come a long way from the days where all you needed to know was how to balance your checkbook and put away some money in a few CDs. Today’s technology has put every aspect of personal finance at your fingertips, however, with apps for everything from apps for budgeting to investing for financial growth.
There are a lot of apps available with a variety of functions, so if you’re new to this market we’ve put together a list of top-rated apps you can check out to get started. One of the best things all of these apps share is accessibility. You have the ability to manage your finances wherever you go – on the computer, on your phone, on vacation or at home.
Kristy Cooper7 Top Apps for Budgeting, Managing and Growing Your Money
We’ve all had that feeling. You turn on your streaming service, a colorful menu with an ocean of options pops up. You pause and stare at the screen. So many great choices. New shows to try out. Old favorites to revisit. Movies, sitcoms, documentaries, concerts, the list goes on and on … and on. Suddenly it’s 20 minutes later and no decisions have been made. It’s called streaming paralysis. And it’s affecting so many Americans that news of this issue is popping up everywhere from broadcast news shows to Nielsen reports.
According to Nielsen’s latest Total Audience Report, adults in the United States spend 11 hours and 27 minutes per day connected to media, and more than half of that usage is with digital media. And even though seven in 10 homes now have streaming service, which would indicate a general sense of comfort and proficiency with using the technology, nearly 21% of people indicated frustration with not being able to decide on something to watch and eventually walking away.
Kristy CooperNielsen’s report: Too many choices can lead to streaming paralysis
What defines privacy is constantly evolving in these modern times. Smart phones, live streaming video chats, family safety tracking apps and smart home devices have made life much easier. But the flip side of these devices mean that GPS location tracking, microphones and cameras accessible via most any wireless devices have made “living off the grid” an impossibility. Reasonable expectations of privacy have become the subject of debates ranging from our nation’s highest courtrooms to the family kitchen table.
As you read this article, for instance, there are currently 2,000 satellites orbiting in the skies above us. By 2025 as many as 1,100 satellites could be launching each year, including SpaceX’s Starlink plans to add 12,000 small satellites by 2027. These satellites are being created and launched to provide everything from weather monitoring to global GPS positioning to boosting internet accessibility and taking pictures of every angle of the Earth.
Kristy CooperRedefining privacy in these modern times
We are living in an age of data breaches, security hacks, social media shenanigans and all sort of online threats that can make anyone worry about their security. Businesses have their own solutions, but what about our homes? Home wireless networks deserve attention, too, as they are just as vulnerable to security risks. That’s why we’re sharing these actions you can take to protect your home wireless network for a safer, stress-free online experience.
What are home wireless networks?
First, let’s define what we’re talking about. Home wireless networks are composed of the computers, gaming stations, phones and other devices that are wirelessly connected to your internet router.
Kristy CooperHow to Protect Your Home Wireless Networks
We believe that everyone deserves fast, reliable internet service no matter where they live or work. Softcom brings the experience, infrastructure, and technology to stand behind our vision. And we’re laser-focused on giving our customers the fast connections, exceptional customer service, and simple, affordable pricing they deserve.