Summer heat – it wilts flowers, melts ice cream, and makes your internet stop working. Two of these statements are true, but the last one not so much. While summer heatwaves can affect your internet, it’s not a common issue and usually easily addressed. Here’s how...
In the past when rural homes or businesses wanted internet access, their only option was satellite service. While it was quick and easy to install, the downside was incredibly slow service resulting from data being transmitted to and from an orbiting satellite. As...
Is your life affected by the digital divide? Rural communities are one of the groups most affected by this phenomenon, but new technologies and awareness of the issues is helping to close the gap slowly. In fact, providing internet access to people who live in rural...
Summer is a great time to get away, but empty homes can be a magnet for thieves and trouble. Studies show that burglaries happen more often in the summer than in the winter, a number that makes sense considering windows or doors often left open to let in the warm...
We get it, when things go wrong, calling a tech support line isn’t at the top of your list. Long wait times, bouncing from person to person, and frustrating non-answers are common with other industry help desks. But here at Softcom, we’ve taken all of that out of the...
Softcom team members will be attending a variety of fun and festive events in our community this summer and we hope you’ll meet us there. Representatives will be staffing booths and meeting with community members in person to share information about our company, our...
The good news just keeps rolling in and we’re happy to share the progress of our latest technology and equipment improvements. The 4G LTE upgrades we announced last month for the Herald East tower have been completed and local Softcom customers are sending us positive...
We’re excited to share with you some exciting news: The Galt City Council has unanimously approved for Softcom to provide the City of Galt government with high-speed Internet access delivered by fiber-optic cable, a project that will provide nearly every city facility...
Identity theft continues to be a major concern, especially for those who shop or do business online. In fact, identity theft hit a record high in 2017, with more than 16.7 million people affected, according to recently released statistics. As consumers have become...
There’s an old saying that instead of looking at something as a mistake, look at it as an opportunity to make something even better. It’s no secret that we are constantly looking for ways to improve the quality of our service – and sometimes we’ve found that they best...
[vc_row][vc_column width="2/3"][vc_column_text]If you live in the Herald or Acampo area, we’ve got great news! Upgrades to several of our towers in the area means that in addition to improving the strength and reliability of our service, we can now provide even more...
While we do everything we can here at Softcom to ensure that your connection is fast, strong, and steady, sometimes we need your help too. Here’s a few simple tips to help us get around nature (and other assorted stuff) to provide faster, better service when you need...
[vc_row][vc_column][vc_column_text margin_bottom="10"]If you’ve been hesitating to cut the cord and start streaming, now’s the time to jump in. Deals from streaming services such as DIRECTV NOW, YouTube TV, Hulu and Amazon Prime, in addition to stable Internet service...
Watching TV is not the same as it was when you were a kid anymore. In fact, it’s barely recognizable. Add to that the changes that the internet has brought to home, business, school, work and play and you’ve got a whole new world that is changing dramatically. At the...
Even though we live in a time where virtual reality is becoming commonplace and people are buying tickets to Mars, it’s hard to believe that there still exists a “digital divide” between rural and urban areas when it comes to internet access. According to the Wall...
This last year has been one to remember when it comes to disasters across the United States. From fires and floods to hurricanes galore, the importance of being prepared was demonstrated time and again as we watched communities struggle to survive. But while most of...
[vc_row][vc_column width="1/1"][vc_column_text]The repeal of Net Neutrality is a hot topic in America, and many of our customers have reached out to find out how we feel about it. Here at Softcom we believe that everyone should have the same opportunities to access...
Cancelling expensive satellite and cable company contracts, aka cutting the cord, and moving to internet-based streaming is continuing to grow at an outstanding rate. In fact, the speed at which people are leaving traditional pay TV is on track to be the biggest upset...
This past year has been filled with milestones for us. One of the most satisfying is the remarkable bond we’ve built with our customers since we launched 25 years ago. As we move into a New Year we’d like to thank you for your insight, feedback and support along the...
If you still have some shopping to do for the holidays, and plan to get much of it done in the comfort of your own home, you’re not alone. Americans let their keyboards do the talking this year by racking up record numbers for online shopping sales that show their...